A while back, we ran an article on “What Your UPS Alarm is trying to Tell You” to help explain some of the basic alarms you might experience. In this article, we will go into more depth about how your service provider should respond, triage, and resolve your issue, from when you first contact them to completion. We will also discuss the importance of understanding the provisions your provider makes for response time and resources. This gives you an expectation of what happens “behind the scenes,” so you better understand the process involved in supporting your UPS.
At Quality Power Solutions, it’s important to us to build a knowledge base with our readers and customers, so we can create a meaningful shared dialogue on educational topics related to the critical power industry. We went through quite a few topics this year, so it’s always interesting to go back over what we shared. Here, then, is our QPS “blog year” in review summarizing our 2018 discussions. Continue reading “QPS Blog Year in Review: Lessons from Critical Power Discussions” »
Our fourth and final entry in our series on understanding field service reports looks at deciphering the results of thermal image scanning. The thermal image scan is important enough that QPS believes that every preventative maintenance check should have one performed. Thermal image scanning is one of the most reliable ways to predict impending UPS component failure, and if components, or the entire UPS, needs to be replaced.
Our third entry in our series on field service reports concentrates on understanding balancing UPS loads. Before we dive in, let’s start by defining what it means to balance UPS loads. The definition of balancing UPS loads means to distribute loads evenly across the total output of the UPS.
Balancing UPS loads is normally recommended in order to avoid overuse on any one phase of the UPS equipment. In an example with a 3-phase UPS, the UPS puts out a certain amount of amperage, which can be separated into thirds of the total kVA rating across the three phases. When properly executed, balancing UPS loads avoids overuse and increases the useful life of the UPS by maximizing its output. Continue reading “Understanding Field Service Reports Part 3: Balancing UPS Loads” »
We are all familiar with going to the doctor to get a check up on our health. At the end of our visit, we typically receive a summary of what the doctor discussed with us, any tests they did, and recommendations they have for us related to those test results. A field service report (FSR) for your UPS system maintenance is similar to a health check for the unit, giving information on the condition and reliability of the UPS. Most UPS field service reports should include the unit information and location, a job description of what is being inspected, what actions were performed and their results, and the recommendations as the result of the job. In the coming weeks, we will break down a UPS service report and cover some of the main items that you should look for.
Managers responsible for critical IT loads or other high demand applications want to make sure that their equipment is protected by the most reliable, efficient technology possible. This is especially true when it comes to UPS battery back-up technology. There has been great interest recently in Lithium-Ion battery technology and the UPS Lithium-Ion Battery market is rapidly expanding. Toshiba launched their own battery technology called SCiB (Super Charge Ion Battery) back in 2008. While this technology has been available for many years, it’s introduction into the UPS system has been fairly recent. The newest iteration of this battery is showcased in the Toshiba G9000 series UPS unit. We will discuss the make-up of the SCiB and also some of it’s main advantages compared to similar battery technologies. Continue reading “Toshiba SCiB Batteries: UPS Lithium-Ion Technology” »
Quality Power Solutions is excited to announce a new line of Lithium-Ion UPS systems from N1 Critical Technologies! N1 Critical is a Wisconsin-based company focused on the research and production of Lithium-Ion UPS systems and battery solutions. N1C Lithium-Ion UPS systems are rugged and long-lasting, able to withstand up to 140 degrees Fahrenheit and are one of the first UPS systems to offer a lifetime warranty.
For some, the thought of purchasing used equipment can feel like a poor investment, or carry unnecessary risk. Pre-owned, or “used” may make some people think of something not kept up or problematic, that another party simply wants to get rid of. Maybe something destined for the junkyard? While this imagery may be understandable, this conception is just plain wrong.
Organizations rely more heavily on reliable power systems than ever before. Selecting and installing a UPS system is a project that can be costly, but also carries significant risks if improperly installed. In order to avoid those risks, we have provided the three must-do steps to installing a UPS system properly. Continue reading “How to Install a UPS System Properly – Three Must-Do Steps” »
For years, data centers have used multiple high capacity UPS systems to obtain “N+1” redundancy and ensure high availability of power for their critical systems. More recently, the trend has been to use smaller modular systems that can scale with load demand. In fact, modular UPS systems are one of the fastest growing product in the 3 phase UPS industry, expecting to reach an estimated $2.5B in sales by 2020.
Using a modular UPS design can also allow for different types of scalability that you may not get from a more conventional UPS. We will explore how this set-up typically works, advantages and key considerations for a modular UPS, and show examples of some of the more common modular UPS systems in the market today. Continue reading “Modular UPS: The Building Blocks of a Critical Power System” »