A while back, we ran an article on “What Your UPS Alarm is trying to Tell You” to help explain some of the basic alarms you might experience. In this article, we will go into more depth about how your service provider should respond, triage, and resolve your issue, from when you first contact them to completion. We will also discuss the importance of understanding the provisions your provider makes for response time and resources. This gives you an expectation of what happens “behind the scenes,” so you better understand the process involved in supporting your UPS.
Since 2008, power equipment provider Eaton has collated and released an annual report called the Eaton Blackout Tracker. This report compiles annual power outage causes and associated impacts in the United States. The report’s purpose is to provide greater awareness of the vulnerability of the U.S. power grid, the types of losses outages can cause, and the importance of managing risks associated with outages. The most-recent 2017 Blackout Tracker Report compiles data from more than 3,500 outages across all 50 states. This report is based on reported power outages from various news services, newspaper reports, websites and personal accounts. The 2017 report marks the 10th and final year that Eaton will provide this report. Here are the 5 main takeaways to pay attention to when reviewing this year’s report. Continue reading “5 Takeaways from Eaton’s 2017 Blackout Tracker Report” »
Businesses use emergency back-up power systems to ensure availability of their most critical applications. What happens then, when the critical power system needs maintenance done, or if the UPS system has an issue itself? Like a vehicle, back-up power equipment needs regular maintenance or “tune-ups” to ensure it continues running correctly. However, there are times when back-up power equipment is so critical that it cannot be taken offline, even for maintenance. Having an External Maintenance Bypass is a way to allow critical power systems to have more flexibility while maintenance is done, keeping equipment online without interruption to loads. Continue reading “External Maintenance Bypass – What Is It and When Is It Necessary?” »
Darkness took center stage at the Las Vegas Convention Center for a little over 2 hours during day two of the Consumer Electronics Show this year. Continue reading “Lessons Learned From The CES 2018 Power Outage” »
When you think of power outages in this country, you generally think of weather related incidents and natural disasters – things like floods, fire, ice storms, heat waves and tornadoes.
It’s true, many power outages can be attributed to these events. However, believe it or not, many of the power outages that occur in the US are not the result of bad weather, but instead the result of squirrels and other small animals.
Yes, squirrels! And incidents seem to be on the rise. In fact, the number of incidents has significantly risen since we last touched on the squirrel issue in 2014. This squirrel problem is noteworthy enough that there is even a tongue-in-cheek website devoted to tracking power outages, or “cyber squirrel attacks” across the world: http://cybersquirrel1.com/ Even the Eaton Blackout Tracker lists animal related outages as causing 5% of all outages country-wide.
Think your newly-installed equipment will last as long as the manufacturer says? Don’t always count on it. A variety of factors can significantly cut into your equipment’s lifespan. Based on our experience in the field, we’ve listed the top five ways UPS preventative maintenance can uncover weaknesses. Continue reading “5 Ways UPS Preventative Maintenance Extends Your Equipment’s Life” »
Just how costly is an unplanned data center outage? A recent study puts the price tag at over $600,000 per incident. The top root cause of those outages? UPS battery failure. Here are three ways to ensure these costly failures don’t reach your data center.
Should any part of your mission-critical equipment fail, it could result in load loss, fires or worse. A facilities assessment will identify possible points of failure before they happen, helping you accurately assess the urgency of repairs to your upper management.