thermal image scanner, thermal imaging

Understanding Field Service Reports Part 4: Thermal Image Scanning

Our fourth and final entry in our series on understanding field service reports looks at deciphering the results of thermal image scanning. The thermal image scan is important enough that QPS believes that every preventative maintenance check should have one performed. Thermal image scanning is one of the most reliable ways to predict impending UPS component failure, and if components, or the entire UPS, needs to be replaced.

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UPS load balancing electrician

Understanding Field Service Reports Part 3: Balancing UPS Loads

Our third entry in our series on field service reports concentrates on understanding balancing UPS loads. Before we dive in, let’s start by defining what it means to balance UPS loads. The definition of balancing UPS loads means to distribute loads evenly across the total output of the UPS.

Balancing UPS loads is normally recommended in order to avoid overuse on any one phase of the UPS equipment. In an example with a 3-phase UPS, the UPS puts out a certain amount of amperage, which can be separated into thirds of the total kVA rating across the three phases. When properly executed, balancing UPS loads avoids overuse and increases the useful life of the UPS by maximizing its output. Continue reading “Understanding Field Service Reports Part 3: Balancing UPS Loads” »

field service reporting

Understanding Field Service Reports Part 2: Capacitors and Fans

In part 2 of our blog series on field service reports we will cover capacitors, what they do, and what to look for. The capacitor in a UPS is used to store an electric charge, as well as smoothing out and filtering voltage fluctuations. UPS systems vary significantly in design and technology, and as a result, the quantity and size of capacitors changes as well. In addition, because a capacitor replacement typically requires a shutdown of the UPS system for replacement, your UPS service provider likely will recommend and replace the cooling fans in the system at the same time. Both capacitors and fans are critical to keeping the UPS running, and both are just as susceptible to failure as the other components of a UPS. It is critical to understand how each component can be damaged, and what to look for in your field service report (FSR) regarding the health of your capacitors and fans. Continue reading “Understanding Field Service Reports Part 2: Capacitors and Fans” »

field service reporting

Understanding Field Service Reports Part 1: UPS Batteries

We are all familiar with going to the doctor to get a check up on our health.  At the end of our visit, we typically receive a summary of what the doctor discussed with us, any tests they did, and recommendations they have for us related to those test results. A field service report (FSR) for your UPS system maintenance is similar to a health check for the unit, giving information on the condition and reliability of the UPS. Most UPS field service reports should include the unit information and location, a job description of what is being inspected, what actions were performed and their results, and the recommendations as the result of the job. In the coming weeks, we will break down a UPS service report and cover some of the main items that you should look for.

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