field service reporting

Understanding Field Service Reports Part 1: UPS Batteries

We are all familiar with going to the doctor to get a check up on our health.  At the end of our visit, we typically receive a summary of what the doctor discussed with us, any tests they did, and recommendations they have for us related to those test results. A field service report (FSR) for your UPS system maintenance is similar to a health check for the unit, giving information on the condition and reliability of the UPS. Most UPS field service reports should include the unit information and location, a job description of what is being inspected, what actions were performed and their results, and the recommendations as the result of the job. In the coming weeks, we will break down a UPS service report and cover some of the main items that you should look for.

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External Maintenance Bypass

External Maintenance Bypass – What Is It and When Is It Necessary?

Businesses use emergency back-up power systems to ensure availability of their most critical applications. What happens then, when the critical power system needs maintenance done, or if the UPS system has an issue itself? Like a vehicle, back-up power equipment needs regular maintenance or “tune-ups” to ensure it continues running correctly. However, there are times when back-up power equipment is so critical that it cannot be taken offline, even for maintenance. Having an External Maintenance Bypass is a way to allow critical power systems to have more flexibility while maintenance is done, keeping equipment online without interruption to loads. Continue reading “External Maintenance Bypass – What Is It and When Is It Necessary?” »