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Understanding Field Service Reports Part 3: Balancing UPS Loads

Our third entry in our series on field service reports concentrates on understanding balancing UPS loads. Before we dive in, let’s start by defining what it means to balance UPS loads. The definition of balancing UPS loads means to distribute loads evenly across the total output of the UPS.

Balancing UPS loads is normally recommended in order to avoid overuse on any one phase of the UPS equipment. In an example with a 3-phase UPS, the UPS puts out a certain amount of amperage, which can be separated into thirds of the total kVA rating across the three phases. When properly executed, balancing UPS loads avoids overuse and increases the useful life of the UPS by maximizing its output. Continue reading “Understanding Field Service Reports Part 3: Balancing UPS Loads” »

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Understanding Field Service Reports Part 2: Capacitors and Fans

In part 2 of our blog series on field service reports we will cover capacitors, what they do, and what to look for. The capacitor in a UPS is used to store an electric charge, as well as smoothing out and filtering voltage fluctuations. UPS systems vary significantly in design and technology, and as a result, the quantity and size of capacitors changes as well. In addition, because a capacitor replacement typically requires a shutdown of the UPS system for replacement, your UPS service provider likely will recommend and replace the cooling fans in the system at the same time. Both capacitors and fans are critical to keeping the UPS running, and both are just as susceptible to failure as the other components of a UPS. It is critical to understand how each component can be damaged, and what to look for in your field service report (FSR) regarding the health of your capacitors and fans. Continue reading “Understanding Field Service Reports Part 2: Capacitors and Fans” »